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JITBM VOLUME 20

 

Title

DIVERSITY AND SWEDISHNESS – A PARADOX WITHIN IKEA

Author

Anders S Wigerfelt

Source International Journal of Information Technology and Business Management  pp 001 - 015  Vol. 020. No. 1 -- 2013
Abstract

With the aid of internal IKEA material and interviews the aim of this article is to analyze how the concepts of Swedishness and diversity are represented and used within IKEA. Swedishness is an important part of IKEA’s corporate culture and also a marketing strategy that can be linked to the company’s expansion in countries outside Scandinavia. Within IKEA there has been a clash between an older view of “Swedes” as natural upholders of the corporate culture, a kind of territorially constructed Swedishness, and a newer, more diversity inspired, inclusive view. However, this friction between Swedishness and diversity is not necessarily antagonistic. Diversity has become part of the newer Swedishness, where a common future is more important than appearance and place of birth.

 

Keywords

Swedishness, diversity, corporate culture, management, representation

 

 

Title
ISO 9001 Quality Management System Audit as an Organizational Effectiveness Evaluation Tool
Author

Owino A. Okwiri

Source International Journal of Information Technology and Business Management  pp 015 - 029  Vol. 020. No. 1 -- 2013
Abstract
ISO 9000 family of quality management system standards are meant to enable organizations to set up effective management systems with which they can meet the needs of interested parties and assure sustained success. The evaluation too preferred by many organizations for feedback on system effectiveness has been third party audit with success and certification taken as an indicator of management system effectiveness. The purpose of the empirical study reported in this paper was to investigate the relationship between a successful pre-ISO 9001 certification audit and effectiveness of an organization. The study uses the data from multiple informants in each participating organization to identify two configuration groupings, the ISO hard elements and the systemic oriented groups and finds that effectiveness of a certified organization may be predicted from the group into which it is classified. The conclusion is that certification status by itself is not an indicator of effectiveness. The study adds to the literature on the relationship between ISO 9001 certification and performance. A key implication of the findings for the managers is the need to see the quality management system standard in terms of a management technology rather than a marketing tool with certification as the visible icon.
Keywords Quality management, ISO 9001, Customer satisfaction, system audit
 

 

Title

AN ANALYSIS OF DANGEROUS DRIVING BEHAVIOR ACCORDING TO THE DRIVING DURATION TIME

Author

Jingeol LEE,           Young-ihn LEE

Source International Journal of Information Technology and Business Management  pp 030 - 040  Vol. 020. No. 1 -- 2013
Abstract

The past three years, the share of fatalities of corporate taxis accounted for approximately 50 percent. The cause of this phenomenon is taxi drivers' mandatory driving behavior. Taxi drivers often have to drive longer distances than the other drivers. With this study based on the definitions of the driving duration and the abnormal driving behaviors, the results were drawn through a comparison of the deceleration and acceleration distribution- graph on the test-bed distinguishing driving durations of less than 2 hours and those over 2 hours until the same driver re-entered the test-bed. As a result, it was found that for 8 drivers (26.7%) out of the 30 drivers, there was an increase in the probability of abnormal driving behaviors by driving duration. However, there is no correlation between the remaining 22 drivers (73.3%) and driving duration.

Keywords

Black box data, Abnormal driving behaviors, Driving duration

 

 

Title

DETERMINANTS OF ISLAMIC BANK PROFITABILITY IN MALAYSIA

Author

Intan Maizura Abdul Rashid 

Source International Journal of Information Technology and Business Management  pp 041 - 058  Vol. 020. No. 1 -- 2013
Abstract
The elementary concepts of modern Islamic banking date back to the mid 1940s. Models for Islamic banking appeared in the mid-1950s, but comprehensive and detailed concepts for interest-free banking only appeared in the late 1960s. The political environment during that time almost all Muslim countries were hardly favorable for a change in the entire system of banking and finance. In fact, the first experiment in Islamic banking was set up undercover in Mit Ghamr, Egypt in 1963. ......................................................................
Keywords  
 

 

Title

INFLATION TARGETING REGIME AS A MONETARY POLICY AND INFLATION TARGETING POLICY APPLICABILITY IN TURKEY

Author

İsa Altınışık

Source International Journal of Information Technology and Business Management  pp 059 - 069  Vol. 020. No. 1 -- 2013
Abstract

In this paper inflation targetting, as a tool of monetary policy, is mentioned in teheorical framework and practicability of the method is analysied. In this examination macroeceonomic performance of Turkish economy in recent years and datas of this performance are used. These datas are compare with pre-condition of inflation targetting that mentioned in literature. In addition, we discussed the role of central banks in performing inflation targetting and the question of is The Central Bank Of The Republic Of Turkey obtaining necessary conditions is answered.

Keywords Monetary Policy, Inflation Targetting, Central Bank
 

 

Title

THE LOYALTY MODEL OF PRIVATE UNIVERSITY STUDENT
Study Case: STIKOM London School of Public Relation

Author

Leonnard, MComm (Usyd), Heny K.S Daryanto, Ph.D, Dadang Sukandar, Prof, Ph.D, Eva. Z. Yusuf, Ph.D

Source International Journal of Information Technology and Business Management  pp 070 - 089  Vol. 020. No. 1 -- 2013
Abstract

This study will investigate Loyalty Model of Private University Student by using STIKOM London School of Public Relation as a study case. This study will examine the model from service quality, college image, tuition fee, trust and satisfaction perspective. Thus, the objective of this study is to examine and analyze the effect of service quality, college image, tuition fee, trust and satisfaction towards students’ loyalty; the effect of service quality, college image, tuition fee and satisfaction towards trust; and the effect of service quality, college image and tuition fee towards satisfaction. This study will use survey methodology with causal design. The samples of the study are 320 college student. The gathering of data will be conducted by using questionnaire in likert scale. The analysis of the data will use a Structural Equation Modelling (SEM) approach.

Keywords

loyalty model,  service quality, college image, tuition fee, trust, satisfaction, structural equation modelling